TERMS AND CONDITION:

These are the general terms and conditions governing your use of this website and our services. By accessing, browsing, using, or signing up for this website, our newsletters, social media updates, or any other services and features, you are concluding a legally binding agreement with Maella on the terms set out under this policy. Personal information that we collect or that we otherwise obtain in connection with your access or use of this website is handled by our privacy policy (accessible here [www.maella.com/pages/privacy-policy](#)) (“Privacy Policy”). Your continued use of this website and our services constitutes your explicit consent to our Privacy Policy.

Introduction

This website, www.maella.in, along with the information, content, products, and services it makes available (collectively referred to as the “Website”), is provided by Maella, an entity incorporated under the laws of India, having its principal office at C107 4th floor, Naraina Vihar, Naraina Industrial Area, Phase 1, New Delhi, 110028. (“Maella”, “We” or “Us”). These terms and conditions (the “Terms of Use”) govern your use of this Website. The term "You" or "Your" refers to the end user (customer of the store). If You are using the Website or services on behalf of Your company (or another entity), then "You" means Your company (or such other entity), its officers, members, agents, successors, and assigns.

Please read the Terms of Use carefully before purchasing any products or availing any services on any asset of Maella. Any purchase made by you through the website or any other asset signifies your acceptance of these supply terms and your agreement to be legally bound by them. In addition, you will also be bound by the terms of use of the website, privacy policy, vendor terms, or additional terms of service displayed with the selection of the product, if any ("additional terms"). If there is any conflict between these supply terms and the additional terms, the additional terms shall take precedence in relation to that sale.

If you do not agree with these supply terms, please do not access the website or any other asset of Maella for any purchase or service. Maella expects you to read and understand the Privacy Policy, which is considered part of these Terms of Use before using the services offered by Us. You shall be equally bound by the stipulations therein once you agree to the Terms of Use with Maella.

The website uses industry-standard technology designed to help keep your personal information safe. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we employ commercially reasonable security practices and procedures, security methods, and technologies. We also ensure that any agent or third party we employ complies with the same security standards as us for the protection of your personal information.

Your information may be transferred to or maintained on computers, computer systems, and computer resources located outside your state or country where the privacy laws may not be as protective as those where you live. If you are located outside India and choose to provide information to us, please be aware that the website keeps or transfers information to India and processes it there. Your submission of such information represents your agreement to that transfer.

Unfortunately, the transmission of information over the internet is not completely secure. Although we strive to protect your data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have commercially reasonable procedures and security features in place to reasonably endeavor to prevent unauthorized access.

Modification to the Terms of Use

Maella reserves the right to make changes to this Terms of Use and/or the Privacy Policy from time to time in its sole discretion, by updating and posting the revised version of the same on this Website and specifying the effective date of the new version of the Terms of Use and/or the Privacy Policy. All updates and amendments to the Terms of Use and/or the Privacy Policy shall be notified on the Website. Your continued use of the Website following the posting of a new version of the Terms of Use and/or the Privacy Policy constitutes your acceptance of any such changes. Accordingly, whenever you visit this Website you should check to see if a new version of the Terms of Use and/or the Privacy Policy has been posted. The Terms of Use and/or the Privacy Policy, as modified or amended from time to time, are a binding contract between Maella and You.

Contact Information

If you have any questions or concerns concerning this Terms of Use or the Website, you may contact a representative of Maella by emailing us at [support@maella.com]. Additionally, please also refer to our Privacy Policy for the contact details of the Grievance for Maella, for redressal of any grievances or concerns relating to your interests as a consumer and/or under the applicable data protection laws. 

Website’s Intended Audience

This Website is directed towards legal adults. The Website provides a promotional platform for users, advertisers, brands, and partners. The use of this Website is not intended for any person under the age of 18 years. Users must be 18 years of age or older to register, visit, access, or use the Website or the services in any manner. By registering, visiting, or using the Website or the services, you hereby represent and warrant to Us that you have obtained a minimum of 18 years of age, and that you have the right, authority, and capacity to access and use the Website and the services, and agree to abide by the Terms of Use. If You are below 18 years of age, it is assumed that You are using/browsing the Website under the supervision of Your parent or legal guardian and that Your parent or legal guardian has read and agreed to this Terms of Use and Our Privacy Policy. Please note that if Maella gets knowledge of the fact that you are under the age of 18 and are using/browsing the Website without the supervision of your parent or legal guardian, Maella reserves the right to deactivate your account without further notice.

Services

You should take full responsibility for your actions in utilizing the products purchased by you; Maella.in shall not be liable for any such actions. You represent that you are of legal age to form a binding contract and are not barred from receiving services under applicable laws in India. Maella.in shall not be responsible for any deficiency in payment of consideration for the products purchased on the website. By the Information Technology Act 2000 and the rules made thereunder, the grievance officer for your personal sensitive information is governed by the platform privacy policy. Please write to us at contact@maella.in to register any grievances you may have. If you have any complaints or concerns regarding the website or our services, please contact our customer support team at contact@maella.in.

Pricing Information

The pricing information relating to the product shall be disclosed to you at the time of your purchase. Maella.in does not guarantee that the price will be the lowest in the city, region, or geography. Prices and availability are subject to change without notice or any consequential liability to you. While Maella.in strives to provide accurate information regarding products and services, including pricing information, typographical and other errors may occur. If a product or service is listed at an incorrect price or with incorrect information due to an error, Maella.in may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Maella.in will have the right to modify the price of the product and contact you for further instructions via the email address provided by you at the time of registration, or cancel the order and notify you of such cancellation. If Maella.in cancels the order after the payment has been processed, the entire amount will be converted into a credit voucher. 

 

Member Registration

While You do not have to be a registered user (“Member”) to access our Website, we recommend that you register with us to receive our exclusive offers and content. You agree to provide true, accurate, current, and complete information about yourself as prompted by the registration form. If You provide information that is untrue, inaccurate, not current, or incomplete, or if we have reasonable grounds to suspect that You have provided such information, We may (in addition to any other rights or remedies available to us), suspend or terminate Your membership and refuse any current or future use of the Website and the services (or any portion thereof). Users must immediately notify Us of any known or suspected unauthorized use of a Member’s account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of Member's password. Members should be cautious about sharing their account information with third parties. Each Member is responsible for the confidentiality of her/his personal information, including the use of the account by any third party, whether or not such use is authorized by the Member. If You register yourself with our Website, You are responsible for maintaining the confidentiality of Your Member identification and password information, and for restricting access to Your computer. You agree to accept responsibility for all activities that occur under Your Member identification and password. When You sign up/register on this Website, Your personal information will be registered automatically in our database which will be maintained by Us and may be used for sending marketing and promotional emails, newsletters, etc, if subscribed to. In case of a change in personal information, You may write to Us at the contact information provided above. It is hereby clarified that Maella cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

In addition to the above, You agree and acknowledge that We may in our sole discretion:

1. Restrict, change, suspend, or terminate Your access to all or any part of the Website;

2. Reject, move, or remove any material that may be submitted by You;

3. Move or remove any content that is available on the Website;

4. Deactivate or delete your account registered with Maella and all related information and files thereof;

5. Establish general practices and limits concerning the use of the Website; and

6. Assign rights and liabilities with respect to your account hereunder, to any other entity.

Notwithstanding anything to the contrary herein, You acknowledge and agree that You shall have no ownership or other interest in Your account registered with Maella, and You further acknowledge and agree that all rights in and to their account are and shall forever be owned by Us.

Credit Card Details

You may be required to provide your credit or debit card details to the approved payment gateways while making the payment(if you opt for a credit card/debit card payment method). In this regard, you agree to provide correct and accurate credit/debit card details to the approved payment gateways for availing services on the website(in this case PhonePay). You shall not use a credit/debit card that is not lawfully owned by you. The information provided by you will not be utilized or shared with any third party unless required about fraud verifications or by law, regulation, or court order. You will be solely responsible for the security and confidentiality of your credit/debit card details. Maella.in expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/debit card.

 

Use of Content

A variety of information, messages, posts, text, graphics, software, data, and other materials (“Content”) is available on the Website. The Content available on the Website shall be used solely for Your non-commercial and/or to benefit from the products, services, and Content available on the Website. No right, title or interest in any Content is transferred to you, whether as a result of downloading such Content or otherwise. Maella reserves complete title and full intellectual property rights in all Content. Except as expressly authorized by this Terms of Use, you may not use, alter, copy, distribute, transmit, or derive another work from any Content obtained from the Website or the service. You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s or entity’s written permission. You may not use any Content available via the Website in any other manner or for any purpose without the prior written permission of Maella. All rights not expressly granted in this Terms of Use are expressly reserved to Maella. Maella may at any time modify, discontinue, or suspend its operation of this Website, or any part thereof, temporarily or permanently, without notice to You.

Member-Submitted Content and Rights Over It

Any material, information, or data You transmit to Maella (each a “Submission” or collectively “Submissions”) will be considered non-confidential and non-proprietary. Maella does not want to receive any confidential or proprietary information from You via this Website. In respect of all Submissions.

 

DISCLAIMER OF CONSEQUENTIAL DAMAGES

 

The Company, along with any parties or entities connected to us mentioned on this Website, will not be responsible for any damages that may occur from using or not being able to use the Website and its materials. This includes damages like lost profits, computer problems, or loss of data, even if we were told about the possibility of such damages.

Disclaimer

All images and content on our website are the exclusive property of Maella. Unauthorized use, reproduction, or distribution of any images or content from our website is strictly prohibited. If any images or content from our website are found being used without permission, we will take legal action to protect our intellectual property rights.